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Right choice for New Car Service

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It is not common knowledge that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Liverpool Auto Care in Liverpool.
  

The purchase of a new car is one of the biggest investments you will make, so the logical approach is to do your best to ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

It is not common knowledge that you are free to choose who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You cannot be forced to return the car to the dealership where you originally purchased it for service or repairs. Provided the work is completed to the manfufacturers specifications by a suitably qualified person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Liverpool Auto Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Liverpool Auto Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Liverpool Auto Care will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the seperation between statutory, manufacturer and extended warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be wary of new car dealers who try to incorporate “express” or “extended” warranties, often for free, when purchasing your new car. Much of the time these ‘augmented’ warranties may include quite specific restrictions or provisions, and are not aways very clear. Many times these deals provide barely any additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.

Such deals are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or larger waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services